What I am hoping to learn is how to continue to innovate and help others to do the same. I am just going to be a total sponge!
Hiyam came to Massachusetts General Hospital in 1994 as part of a team that re-established Obstetrics after a 40-year hiatus. This gave her the opportunity to implement a unique nurse care model greatly expanding the role of the nurses and creating a “medical home” in Obstetrics. She subsequently became Nurse Director of both OB and GYN Ambulatory Divisions at MGH and opened satellites in Waltham and Danvers. In this role Hiyam helped to design IT programs such as the ambulatory patient tracking system and an OB electronic medical record which was subsequently sold to Hewitt Packard. In 2010 she obtained a certificate in Genetics and in 2013 an MBA. She recently accepted the position for the Director of the Center for Innovations in Care Delivery at MGH.
Her commitment to encouraging nurses and front-line caregivers to develop their ideas led to opportunities as both a mentor and judge on the MassChallenge panel which invites digital start-up companies from around the globe to Massachusetts. She has also been involved in the inaugural Northeastern University Nursing Hackathons, IBM Watson Healthcare Hacks and Ruderman Foundation Disability Hackathons. She is a judge for Johnson and Johnson’s Nurses Innovate Quickfire Challenge, will be an inaugural member of the Nursing Advisory Board for the World Healthcare Congress, and is a founding member and on the Board of Directors for Society of Nurse Scientists, Entrepreneurs, Innovators and Leaders. In 2019, she was selected as an Innovation Learning Network Changemaker that makes impactful changes to their organizations.