Remember those clunky voice assistants from the early days of the internet? Well, the AI technology behind them has evolved dramatically and thanks to the power of Generative AI, we’re now talking to a new breed of conversational digital agents. These advanced AI agents can hold meaningful conversations with patients, offering multilingual support and knowledgeable guidance on a range of health issues. With these new capabilities, there is growing interest -- even excitement -- in Generative AI’s potential to improve access to care, address workforce shortages, and enable clinicians to reach people and communities and connect them to care and resources in ways we haven’t thought possible.

In this episode of our AI in Play series, we dive into the world of Generative AI agents with human experts Amy McCarthy, Chief Nursing Officer and Scott Collado, Senior Product Designer at Hippocratic AI, and Adam Updegraff DNP, CRNP, Senior Director at WellSpan Health to learn how they’re built and trained, who’s on the team building and rigorously testing them, and the real-world impact they're having on patients, communities, and clinicians. Tune in to hear how the future of healthcare is about teamwork between humans and technology, working together to deliver safer, smarter, and more accessible care for all.

Guests:

• Amy McCarthy DNP, RNC-MNN, NE-BC
• Adam Updegraff DNP, CRNP
• Scott Collado

Find this episode’s resources below. For information on the podcast bundles, visit ANA’s Innovation website at www.nursingworld.org/practice-policy/innovation/education.

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