Telephone Triage Nurse

A Telephone Triage or Telehealth Nurse helps patients over the phone or via video chat.
Required Education
ADN or BSN
Attributes
Independent
Out-of-hospital
Structured
Varied
You’ll assess a patient’s case and help them decide whether they need to go to the emergency room, see a doctor, or treat themselves.
What you’ll do
What you’ll do

Education

You’ll teach patients how to manage their symptoms.

Information

You’ll keep up to date with the latest medical record technology.

Investigation

You’ll ask pertinent questions and access each patient’s file online to assess their case and refer them to a healthcare professional if necessary.

Support

You’ll assist medical response teams in getting patients admitted into hospitals.

Where you’ll work
  • Clinics
  • Crisis hotlines
  • Doctors’ offices
  • Managed care
  • Outpatient care centers
  • Poison control centers
  • Telephone triage centers
  • Trauma centers
How to become a Telephone Triage Nurse

02

Pass the NCLEX-RN .

03

Work as a Registered Nurse.

Gain 2,000 hours of experience in a clinical setting.

04

Pass the Ambulatory Care Nursing Certification exam through the American Academy of Ambulatory Care Nursing.

05

You’re ready to work as a Telephone Triage Nurse.

An Ambulatory Nurse’s role is also independent.
A Critical Care Nurse is another type of emergency nurse.
This site uses cookies as described in our Cookie Policy . Please click the "Accept" button or continue to use our site if you agree to our use of cookies