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Accelerating Nursing, Transforming Healthcare

Accelerating Nursing, Transforming Healthcare: The Virtual Nurse Observation Program

The COVID-19 pandemic, with nurses stretched to the limit and a need to minimize movement in and out of rooms to reduce transmission and use of PPE, while delivering excellent patient care presented a new challenge. Maureen Swick, Enterprise Nurse Executive at Atrium Health, shares how bedside nurses and nurse leaders at Atrium Health collaborated and innovated to develop the Virtual Nurse Observation Program. Awhere an experienced nurse joins remotely into the patient’s room through an IPAD, becoming an extra set of eyes (and a face without a mask) to care for the patient and supporting nurse teams on the floor with valuable knowledge and experience. This new care model enables an extra layer of support for patient care and for nursing clinical teams, as well as flexibility and the ability to retain the expertise of experienced nurses seeking retirement or leaving the bedside. Watch to learn more about how the virtual nurse brought humanity into the bedside, the impact on patient outcomes and satisfaction, the benefits for recruitment and retention of new and experienced nurses, and how to implement. Watch the interview below.

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