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    1. Nursing/
    2. SEE YOU NOW podcast/
    3. Insight 14: Everyone welcome — The lasting change of innovation
    Male and female nurse in scrubs walking down hospital hallway

    Insight 14: Everyone welcome — The lasting change of innovation

    In this SEE YOU NOW Insight, nurse leaders share how the Ether Dome Challenge at Massachusetts General Hospital is using open innovation to surface frontline solutions and strengthen care delivery.

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    In this SEE YOU NOW Insight, nurse leaders Gaurdia Banister, PhD, RN, NEA-BC, FAAN, and Hiyam Nadel, MBA, CCG RN, share how the Ether Dome Challenge at Massachusetts General Hospital is using open innovation to surface frontline solutions and strengthen care delivery. Against a backdrop of persistent nurse staffing shortages and a global talent emergency, they show how including every role group in innovation, and ensuring leadership engagement, communication, and follow-through, creates a culture where staff feel heard, valued, and supported. Innovation, they remind us, isn’t just about solving problems; it’s about caring for patients and caregivers, and building strong systems for the future.

    Innovation is the conduit for recognizing, valuing, listening, accepting and executing, doing to make those changes to improve care for the patients, but also, how can we care for our staff.
    Gaurdia Banister
    PhD, RN, NEA-BC, FAAN

    To listen to this Insight clip’s full episode visit SEE YOU NOW Podcast Episode 77: Fostering a Culture of Inquiry at Apple, Spotify, or YouTube or at your favorite streaming platform.

    Have questions for the SEE YOU NOW team? Feedback? Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    About SEE YOU NOW Insights

    Each week with our SEE YOU NOW Insights, we’re bringing you short, powerful moments from our archive of conversations with nurses and nurse allies. People who are reimagining and reshaping healthcare every day. These bite-sized episodes feature sparks of innovation, bold ideas, breakthrough discoveries, and reflections that stay with us.

    Insight 26: Nurse voices are closing the gap between work imagined and work done

    In this SEE YOU NOW Insight, Ascension’s Kelly Randall walks us through the honest and intentional communication strategy that brought healthcare teams back into alignment around one shared goal: zero preventable harm.

    Insight 25: Nurse well-being is foundational to patient safety

    In this SEE YOU NOW Insight, Donald Berwick and Patricia McGaffigan examine why patient safety remains in crisis more than 25 years after To Err Is Human, and argue that protecting patients begins with protecting the wellbeing of the workforce. Drawing lessons from aviation and other industries, they call for cultures of psychological safety, dignity, and the freedom to speak up as the true foundation of safer care.

    Insight 24: Nurses moving care from complex to complete

    In this SEE YOU NOW Insight, nurse and systems leader Lauren Hardin shares how she built a model of complex care that brings providers together across sectors to serve people whose needs fall through the cracks of fragmented systems.