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    1. Nursing/
    2. SEE YOU NOW podcast/
    3. Insight 6: Better conversations build a workforce that can thrive
    A group of medical personnel sitting at a white table talking, smiling, and taking notes

    Insight 6: Better conversations build a workforce that can thrive

    In this SEE YOU NOW Insight from episode 65, Sending Out an S.O.S., national nursing workforce expert and healthcare safety researcher Christopher Friese sounds the alarm: without listening directly to healthcare workers, even well-meaning policies may fall short of making a difference.

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    In this SEE YOU NOW Insight from episode 65, Sending Out an S.O.S., national nursing workforce expert and healthcare safety researcher Christopher Friese sounds the alarm: without listening directly to healthcare workers, even well-meaning policies may fall short of making a difference.

    Nurses experience rates of burnout, trauma, and suicide that exceed both the general population and even physicians. Yet stigma, fear of licensing consequences, and unsupportive systems too often prevent them from getting the help they need.

    What I fear is a lot of executives are chasing things that may not really help their workers or help their environment, because they haven’t really had that two-way engagement about what healthcare workers need.
    Christopher Friese

    Friese shares how the Dr. Lorna Breen Health Care Provider Protection Act is transforming national policy and shifting the conversation around workforce mental health, but he’s clear that legislation alone isn’t enough.

    What’s needed, Friese explains, is genuine two-way engagement between leaders and frontline clinicians. To protect and sustain the healthcare workforce, we must remove barriers, reimagine environments, and build cultures of safety, trust, and well-being together.

    To listen to this Insight clip’s full episode, visit SEE YOU NOW Podcast Episode 65: Sending out an S.O.S. at Apple, Spotify, YouTube, or at your favorite streaming platform.

    Have questions for the SEE YOU NOW team? Feedback? Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    About SEE YOU NOW Insights

    Each week with our SEE YOU NOW Insights, we’re bringing you short, powerful moments from our archive of conversations with nurses and nurse allies. People who are reimagining and reshaping healthcare every day. These bite-sized episodes feature sparks of innovation, bold ideas, breakthrough discoveries, and reflections that stay with us.

    Insight 26: Nurse voices are closing the gap between work imagined and work done

    In this SEE YOU NOW Insight, Ascension’s Kelly Randall walks us through the honest and intentional communication strategy that brought healthcare teams back into alignment around one shared goal: zero preventable harm.

    Insight 25: Nurse well-being is foundational to patient safety

    In this SEE YOU NOW Insight, Donald Berwick and Patricia McGaffigan examine why patient safety remains in crisis more than 25 years after To Err Is Human, and argue that protecting patients begins with protecting the wellbeing of the workforce. Drawing lessons from aviation and other industries, they call for cultures of psychological safety, dignity, and the freedom to speak up as the true foundation of safer care.

    Insight 24: Nurses moving care from complex to complete

    In this SEE YOU NOW Insight, nurse and systems leader Lauren Hardin shares how she built a model of complex care that brings providers together across sectors to serve people whose needs fall through the cracks of fragmented systems.