SEE YOU NOW Insights: Don Berwick on Caring for the Caregivers

SEE YOU NOW Insight 17: Excellence Begins with Safety: Don Berwick on Caring for the Caregivers

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In this SEE YOU NOW Insight, Don Berwick, MD, pioneer of the modern patient safety movement, explores the powerful relationship between quality and safety in healthcare. Drawing from his landmark work on waste and inefficiency with the RAND Corporation and lessons from Paul O’Neill’s safety transformation at Alcoa, Berwick reveals how excellence begins when the workforce feels safe, supported, and valued. When systems function as intended, both patients and clinicians thrive. Reminding us that quality care and safety are not separate goals, but one shared purpose.

You cannot have excellence of any form, or safety, or focus on patients from a workforce that feels vulnerable, unsafe, psychologically or physically, or risk. It won't happen.

Don Berwick, MD

To listen to this Insight clip’s full episode, listen to SEE YOU NOW Podcast Episode 123: Safer Together | The Architecture of a Movement here or at Apple, Spotify, YouTube or on your favorite streaming platform.

Nurses Leading Innovation

Building a culture of safety, from the boardroom to the bedside

The Safer Together initiative highlights the critical link between workforce safety and patient care. By fostering a culture of trust and collaboration, it empowers healthcare workers and improves safety for both patients and providers. Learn how the initiative focuses on creating an environment of shared responsibility where everyone plays a part in ensuring safety.

Read the article here

For more information on the podcast bundles visit ANA’s Innovation Website.  Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.